5. Ethical Issue: Assume that you have drafted a letter to a

5. Ethical Issue: Assume that you have drafted a letter to a

 
5. Ethical Issue: Assume that you have drafted a letter to a customer in which you apologize for the way the customer’s account was fouled up by the Accounting Department. You show the letter to your boss, and she instructs you to remove the apology. It admits responsibility, she says, and the company cannot allow itself to be held liable. You are not an attorney, but you can’t see the harm in
a simple apology. What should you do? Refer to the section “Tools for Doing the Right Thing” in Chapter 1 to review the five questions you might ask yourself in trying to do the right thing.
 
 
 
 
 
 
 
 
protects you when the sun is directly overhead, but it also swivels and tilts to virtually any angle for continuous sun protection all day long. It comes in two colors: cream and forest green.
d.          I am pleased to receive your inquiry regarding the possibility of my acting as a speaker at the final semester meeting of your business management club on May 2. The topic of online résumés interests me and is one on which I think I could impart helpful information to your members. Therefore, I am responding in the affirmative to your kind invitation.
 

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