Final Case Scenario Mia’s Muffins is a medium sized bakery founded in 2011 by Mia Mintchip. Mia started her business with her favorite recipe for chocolate chip muffins and inheritance money from her grandmother. She began with one location in Charleston, South Carolina, and then expanded to 2 more locations in Hilton Head Island. By 2017, she had expanded to 15 bakeries across 5 states, primarily in the southern U.S. Customers love Mia’s Muffins, as it is an experience. The bakery serves only muffins and drinks. They serve the muffins warm, with customer’s choice of beverage. The public has responded positively, as you can see from the quick growth. Mia employs approximately 10-12 employees per bakery shop. Each bakery has 2 managers, 3 bakers, 1 accountant, 1 maintenance staff, and 3 customer service representatives. During peak seasons, (summers and holidays), she employs an additional cook and 3-4 customer service staff. She fluctuates between 10-15 employees. Mia relies on her bakery managers to handle HR related issues; however, she has had a claim of discrimination surface from an applicant for the customer service position. The discrimination claim and recent growth, prompted her to hire HR staff. She hired one HR practitioner at each bakery, and two at the central office location. Her primary issue of concern is developing a selection process that all the bakeries will use. You have been hired as the new HR Manager/V.P. for all of the bakeries, located in the central office. Over the next eight weeks, you will be providing information to Mia on several areas related to staffing and planning, including rationale, recommendations for changes, and support to justify the changes. Each unit should include identification of the problem, recommendations, and why you are making the recommendation, including support. Unit Learning Outcomes Analyze the Differences Between Disparate Treatment and Disparate Impact (1) Identify Three Techniques and Sources of Job Analysis (1) Examine How Job-Relatedness and Essential Functions Impact Legal Selection Issues (1) Compose External and Internal Recruitment Plans (3) Explain When to Use Open, Targeted, and Realistic Messages (3) Discuss Methods of Communicating Job Vacancies and Recruitment Sources (3) Analyze the Importance of Correlation Coefficients and Scores (5) Interpret Different Tests of Reliability and Validity (5) Analyze Substantive Assessment Methods: Personality Tests, Ability Tests, Cognitive Ability Tests, Emotional Intelligence Tests, Work Sample Tests, Situational Tests, Integrity Tests (4) Analyze Substantive Assessment Methods: Seniority, Job Knowledge Tests, Performance Appraisal, Promotability Ratings, Assessment Centers, and Interview Simulations (4) Interpret Practical and Statistical Significance of a Validity Coefficient, and Assessment of Economic Impact (5) Compare Scoring Methods and Cut-off Score Methods (5) Directions With this final assignment, you will demonstrate your ability to develop a staffing strategy, and an applied model, based on the nature of the employment relationship adopted by the organization. This project will also assess your ability to differentiate between internal and external recruitment, and develop assessment methods, accordingly. It will also show if you are able to demonstrate the appropriate use of quantitative methods to assess job candidates in accordance with internal and external selection methods. Submit your final course assignment in PowerPoint format. Your presentation should include a Recruitment and Selection Plan for Mia’s Muffins. Its purpose is to make recommendations for a recruitment and selection system. It should be no less than 10, and no longer than 15 slides. This excludes the Title and References slides, with at least 5 outside sources aside from the text. It is due Sunday of Unit 8 by 11:59 p.m., CT. It should include the following content: Introduction Recommendations for: Job Analysis & Why Job Descriptions are important Recruitment Plan both Internal and External for front customer service positions Include Recruitment Sources and Type of Recruitment Message Type of selection predictors. If including interview, structured or unstructured? Support, including validity correlation coefficients, and an explanation of why Mia should care about validity… Type of scoring system used and/or how to combine the selection predictors recommended Conclusion APA style reference page Presentation Format To complete this assignment, students have the option to submit a PowerPoint slide deck or a video presentation that addresses the key points noted above. The presentation requirements are as follows: For Slide Decks: Create a voice narrated slideshow presentation in PowerPoint. Ensure that the presentation consists of 10-15 slides and has a running time of 7-10 minutes. Upload the slide deck to the designated discussion area and actively engage in a conversation with your peers.
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