Delivering Human Services: Consumers, Agencies and Communities

Delivering Human Services: Consumers, Agencies and Communities

M4 Discussion C – Program Effectiveness

  1. Briefly describe how The NYS Division of Juvenile Justice and Opportunities for Youth (DJJOY) measures effectiveness with consumers and what type of outcomes your agency looks for.
  2. Discuss why networking, system interface, and integration are intimately tied to an agency’s effectiveness and discuss the problems resulting when these concepts are not utilized in the delivery of human services.

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