This file of MGT 322 Week 4 Discussion Questions 1 CRM 1

This file of MGT 322 Week 4 Discussion Questions 1 CRM 1

This file of MGT 322 Week 4 Discussion Questions 1 CRM 1 includes solution to the following task: “Describe the strategic importance of Customer Relationship Management (CRM) and discuss how CRM can be used to create customer satisfaction and greater profits for the firm. Respond to at least two of your classmates

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